1. Read the Support FAQ. There is a lot of information on that page that represents most of the problems that people have with the plug-ins.
  2. Leave a comment on the Support FAQ page. If your problem is not already described in the FAQ then please leave a comment on that page.
  3. Finally, if you have a private request (e.g. you have bought a license from this website and would like it re-sent) then please email your request to
    Note:  I unfortunately cannot help with license key requests for licenses purchased directly from the Adobe Add-ons website as I simply do not have access to the Adobe systems. Please contact Adobe directly in such instances.